We know it is really important that our support and technical team can understand our clients needs. Therefore all our team go through our 3 day risk practitioners course and obtain certification.
Our support service is proven and well respected Standard maintenance agreements and service level agreements (SLA) are offered to all customers together with escalation procedures that ensure we meet your support requirements. If required, refresher product training can be provided if requested. We believe in investing in product training to ensure our client end users benefit from the in depth functionality within the system and are able to meet their objectives.