Support

Chase Cooper know that sometimes even the smallest of problems can seem like a nightmare, but our technical support team will work with you to resolve any issue.

We have the experience and broad-based expertise to complement your existing skills and resources. We provide an extensive product support service to enable you to resolve any difficulties or answer any operational questions you may have. Our support service is proven and well respected and we have comprehensive facilities to support all of our products.

Standard maintenance agreements and service level agreements (SLA) are offered to all customers to ensure peace of mind and allow you to monitor the service being provided. We have standard call escalation procedures that allow us to meet your needs and timescales. Clients with maintenance agreements can also obtain updates via our web download service.


If required, training can be provided for all of our products either on-site or at our offices. Our philosophy is that that training lowers the total cost of ownership and maximises its value by ensuring that users benefit from all of the facilities in our systems.

For further information about our product support service, please email our technical support team
or contact support

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